Last updated: 1 January 2026
 

These Terms & Conditions (“Terms”) apply to all mentoring, consultancy, advisory, speaking and related services provided by WonderLust Ltd (“we”, “us”, “our”, the “Company”) to you (“you”, “Client”). By booking, purchasing or using our services, you agree to these Terms.
 

1) About Us

WonderLust Ltd.
Contact email: hellomoviementor@gmail.com
Website: www.moviementor.co.uk
 

2) Services

We provide consultancy and mentoring services in the film/TV/animation sector, which may include (without limitation):

• project packaging, positioning, pitch materials and deck feedback;

• development and strategy support;

• outreach strategy and meeting/pitch preparation;

• career mentoring (including graduate mentoring);

• panels, guest speaking and university guest lecturing; and

• templates, checklists, handouts and related resources (“Deliverables”).

Services may be delivered via video call, phone, email, messaging, or in person (where agreed).
 

3) Important: Consultancy only (no regulated advice)

3.1 No financial or investment advice
We do not provide financial advice, investment advice, or regulated services. Nothing we provide is a recommendation or solicitation to buy, sell, or invest in any security or financial product.

 

3.2 No legal, tax or accounting advice
We do not provide legal, tax or accounting advice. You should obtain independent professional advice from appropriately qualified advisers before making legal, financial or business decisions.

 

3.3 No guarantees
We do not guarantee financing, distribution, sales, option agreements, employment, casting, representation, introductions, or any other outcome.
 

4) Client responsibilities

4.1 You are responsible for:

• providing accurate, complete and timely information/materials;

• ensuring you hold the necessary rights/permissions to share any materials (scripts, IP, decks, footage, artwork, etc.);

• your submissions, negotiations and decisions; and

• implementing agreed actions between sessions.

We are not responsible for delays or outcomes arising from incomplete, inaccurate or late information provided by you.

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4.2  You, the Client warrants and represents that:

• Ownership/authority: the Client is the owner of the intellectual property in the project materials provided to the Company (including scripts, treatments, decks, artwork, footage and related materials), or has full authority and all necessary licences/permissions from the rights-holder(s) to share such materials with the Company and to seek advice and support in relation to them.

• Chain of title / claims: the Client will be honest and up front about the project’s chain of title and will disclose to the Company, prior to the commencement of services (and promptly thereafter if anything changes), any existing or potential:

  • claims, disputes or allegations relating to the IP (including plagiarism claims);

  • competing rights, options, assignments, licences, pledges, charges, liens or other encumbrances;

  • prior agreements, obligations or restrictions (including with writers, producers, financiers, distributors, sales agents, publishers or collaborators);

  • co-ownership arrangements or approvals required from third parties.

• No infringement: to the best of the Client’s knowledge, the materials supplied do not infringe any third-party intellectual property rights and do not contain unlawful or defamatory content.

• Indemnity: the Client agrees to indemnify and hold harmless the Company against any losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees) arising out of any breach of the warranties in this clause, including any allegation that the materials infringe third-party rights or that the Client did not have authority to share them.

5) Booking, scope and session length

5.1 Scope
Your scope is limited to the package purchased (as described on our website, booking page or written confirmation). Requests outside scope may be quoted separately.

5.2 Session length varies
Session length and number of sessions vary by package and will be confirmed at booking. Unless explicitly agreed in writing, sessions cannot be “banked” into longer sessions or split into additional sessions.

5.3 Deliverables
Deliverables are guidance tools and do not constitute legal, financial or investment documents.

6) Fees, VAT and payment terms

6.1 Payment in advance
All fees are payable in full in advance of the first session and/or prior to commencement of any work, unless a written instalment plan is agreed.

6.2 VAT
All fees are exclusive of VAT unless stated otherwise. VAT will be charged at the prevailing rate and shown on your invoice/checkout.

6.3 Late payments
If any payment is overdue, we may suspend services until payment is received. We reserve the right to charge statutory interest and recovery costs on overdue sums where applicable.

6.4 No set-off
You may not withhold payment due to dissatisfaction or dispute; concerns are handled under Section 11.
 

7) Rescheduling, lateness and missed sessions

7.1 Rescheduling by you (seventy-two hours’ notice)
You may reschedule a session with at least seventy-two hours’ notice. Requests to reschedule with less than seventy-two hours’ notice are treated as a cancellation and charged in accordance with Section 9 (unless Section 7.2 applies).

7.2 Exception: Client force majeure
Where you are unable to attend due to a genuine force majeure event (for example: serious illness, accident, bereavement, emergency hospitalisation, or major travel disruption outside your control), you must notify us as soon as reasonably possible. In such cases, we may, at our discretion, offer one reschedule without treating the session as cancelled. Evidence may be reasonably requested.

 

7.3 Lateness
If you are late, the session will still end at the scheduled time. If we are late, we will extend the session or offer a proportionate credit at our discretion.

 

7.4 Missed sessions
Missed sessions without notice are forfeited and charged as a session cancelled with less than twenty-four hours’ notice.

 

7.5 Our rescheduling
If we need to reschedule, we will offer the next available time. If we cannot deliver a session within a reasonable period, you may be eligible for a pro-rated credit or refund for that undelivered session only (see Section 11.4).

8) Package validity, start date and expiry

8.1 Start date
The validity period of any mentoring or consultancy package begins on the date of the first kick-off call.

8.2 Validity period
The package remains valid for the duration stated on the package purchased (the “Validity Window”). You are responsible for booking and using sessions within the Validity Window.

8.3 Expiry
Any unused sessions or included support expire at the end of the Validity Window unless we agree an extension in writing. Extensions are not guaranteed and may be offered at our discretion.

9) Cancellations (Sessions and Events) and postponements
 

9.1 Written notice

All cancellations must be received in writing from the Client and will be deemed to take effect from the date of receipt.

 

9.2 Postponements treated as cancellations
Any postponement of confirmed business will be treated as a cancellation in accordance with this clause, unless the Company agrees otherwise in writing.

 

9.3 Session cancellation fees

Where the Client cancels a confirmed Session, the following charges apply (each calculated as a percentage of the full Charge for that Session):

• More than five working days’ notice: zero per cent of the full Charge

• Less than five working days’ notice but at least seventy-two hours’ notice: fifty per cent of the full Charge

• Less than twenty-four hours’ notice (or non-attendance): one hundred per cent of the full Charge

 

9.4 Event / speaking engagement cancellation fees

Where the Client cancels a confirmed event, panel, guest lecture or speaking engagement, the following charges apply (each calculated as a percentage of the full Charge for the engagement):

• More than five working days’ notice: zero per cent of the full Charge

• Less than five working days’ notice but at least seventy-two hours’ notice: fifty per cent of the full Charge

• Less than twenty-four hours’ notice (or non-attendance): one hundred per cent of the full Charge

 

9.5 Costs and expenses

In addition to any cancellation fees, the Client shall reimburse the Company for any reasonable, non-recoverable costs or expenses incurred by the Company as a direct result of the cancellation or postponement (including travel, accommodation, venue fees, third-party suppliers and materials), where applicable.

10) Right to refuse/terminate

We may refuse or terminate services (without refund for work completed/time reserved) if you:

• engage in abusive, harassing or discriminatory behaviour;

• request unlawful or unethical conduct;

• breach confidentiality or misuse our intellectual property; or

• fail to pay on time after notice.

You remain liable for fees properly due for services delivered and time reserved.

11) Dissatisfaction, complaints and refund policy

11.1 Raise issues promptly
If you are unhappy with any aspect of our services, you must notify us in writing within seven days of the session or deliverable in question, explaining the issue and the resolution you seek.

 

11.2 Remedy-first approach
You agree to give us a reasonable opportunity to remedy concerns. At our discretion, we may offer:

• a clarifying call (up to thirty minutes); and/or

• reasonable revisions to the relevant deliverable within scope; and/or

• a replacement session.

 

11.3 Refund policy
Because time is reserved and preparation begins promptly, fees are non-refundable once services have commenced, except where required by law.

 

11.4 Limited pro-rated refund (undelivered services only)
If we agree that a material portion of the purchased services has not been delivered as described, any refund is limited to a pro-rated refund for the undelivered portion only. No refunds are provided for:

• sessions already delivered;

• time reserved;

• deliverables already created or review completed;

• missed or late-rescheduled sessions; or

• dissatisfaction based solely on results not being achieved (for example: no finance secured, no job obtained, no casting outcome).

 

11.5 Consumer cancellation rights (UK)
If you are a consumer purchasing online, you may have statutory rights (including a 14-day cancellation right). If you request services to begin within that period, you acknowledge you may be liable for services provided up to the cancellation date.

12) Intellectual property

All intellectual property in our materials, templates, frameworks, deliverables, slide structures and methods remains our property. You receive a limited, non-transferable licence to use them for your own personal or business use only. You may not copy, resell, distribute, publish, or create derivative products from them without written consent.

You retain ownership of your project and underlying IP and warrant you have rights to share the materials you provide.

13) Confidentiality

We will treat your materials and non-public project information as confidential and will not share it without your permission, except where required by law.

You agree to keep our proprietary materials, pricing, processes and deliverables confidential and not share them publicly or with third parties (except professional advisers under confidentiality).
 

14) Third-party introductions and platforms

Any introductions to third parties (investors, sales agents, distributors, advisers, casting, vendors) are provided as a courtesy and do not constitute endorsement. We are not responsible for third-party actions, omissions, fees or outcomes.

Where we use third-party platforms (calendar booking, video calls, file sharing), their terms may apply and we are not liable for outages or failures of those platforms.

15) Recording

Sessions are not recorded unless agreed in writing. If recording is agreed, it is for your private use only and may not be published or shared without our prior written consent.
 

16) Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special or consequential losses (including loss of profit, revenue, opportunity, goodwill or reputation).

• Our total aggregate liability arising from the services is limited to the fees you paid for the specific services giving rise to the claim.

• Nothing excludes liability for death/personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

17) Indemnity

You agree to indemnify us against claims, losses, liabilities and expenses arising from:

• your breach of these Terms;

• materials you provide that infringe third-party rights; or

• your submissions, negotiations, agreements or business decisions.
   

18) Force majeure (Company protection)

We are not liable for failure or delay caused by events beyond our reasonable control (including illness, outages, travel disruption, strikes). We will reschedule within a reasonable timeframe.

19) Privacy

We process personal data in accordance with applicable data protection law (UK GDPR). Please refer to our Privacy Policy: [insert link].
 

20) Notices

Any formal notice under these Terms must be in writing and sent to WonderLust Ltd by email to hello@wonderlustpictures.co.uk and/or by post to Marina Office, 1 Ibis Lane, London, W4 3UP, United Kingdom.

Notices are deemed received:

• if sent by email, on the next business day after sending (provided no delivery failure notice is received); and

• if sent by post within the United Kingdom, two working days after posting.

21) Governing law

These Terms are governed by the laws of England & Wales and the courts of England & Wales have exclusive jurisdiction, subject to mandatory consumer protections.